Privacy Policy

Effective Date: 2nd August 2025

Legal Entity: Oud Jannah Official

Website: www.ismaah.com

Business Address: 91 Sunnyside Road, Epping, Essex, CM16 4JN

Contact Email: oudjannahofficial@gmail.com

1. Introduction

At Ismaah, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with our services.

2. Information We Collect

1. Personal Information

– Name
– Email address
– Shipping and billing address
– Phone number
– Payment information (processed securely via third-party providers)

1. Technical Information

– IP address
– Browser type
– Device information
– Pages visited and time spent on site

3. How We Use Your Information

We use your information to:

– Process and deliver your orders
– Communicate with you regarding your orders or inquiries
– Improve our website and customer experience
– Send marketing emails (only if you’ve opted in)
– Detect and prevent fraud

4. Sharing Your Information

We do not sell or rent your personal data. We may share your data with trusted third-party service providers only for:

– Payment processing
– Order fulfillment and shipping
– Website hosting and analytics
– Legal or regulatory compliance (if required)

5. Your Rights

You have the right to:

– Access the personal data we hold about you
– Request correction of inaccurate data
– Request deletion of your data
– Object to or restrict how we process your data
– Withdraw consent for marketing at any time

To exercise your rights, please contact us at oudjannahofficial@gmail.com

6. Cookies

Our website uses cookies to:

– Improve your browsing experience
– Analyze website traffic
– Remember your preferences

You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your data only as long as necessary to:

– Provide our services
– Fulfill legal and tax obligations
– Resolve disputes or enforce agreements

8. Data Security

We use secure servers and SSL encryption to protect your data. While we take reasonable precautions, no method of online transmission is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns regarding your privacy, please contact us:

Email: oudjannahofficial@gmail.com

Address: 91 Sunnyside Road, Epping, Essex, CM16 4JN

Phone: 07983925063